SERVICE FEATURES!
Website Updates.
For websites using open source systems Software Updates become an essential part of a websites maintenance. Our packages incorporate an immediate hands on service updating to all new minor and major system versions. Our workflows follow testing updates within local hosting environment before rolling out to the Live website and backups are always taken prior to update workflows for any unforeseen issues such as an open source release bug.
Malware Security.
For websites using open source systems Security Updates are necessary to avoid hackers using malicious code, accessing exposed system backdoors, phishing attempts or any unauthorised code injectors. Our packages incorporate an immediate rollout to all security releases running through a staging environment with pre backups being taken. Stuart Kerrs also run the latest security tools to limit the rate of login attempts including by way of cookies for each IP and to protect your website from all types of SPAM including comment and trackback spam. We simply have the coolest Captcha anti SPAM solution!
Uptime Monitoring.
Our extensive website support monitoring service uses the latest tools to actively check for seamless continued uptime running and domain name management. We also go that step further by actively monitoring your current websites health according to the latest search engine algorithms providing recommendations on how to improve rankings and increase traffic to your website.
Assistance.
Our website support service team will act as your single contact for anything to do with your website whether development, content updates, training and consulting. Having Stuart Kerrs Web Support Essex Studios as part of your IT support team means help is just a call or email away when problems arise with your website. Whether part of your website is no longer functioning or you have seen something on the internet you would like to add, need reminding on how to use your content management system, no problem; Stuart Kerrs can provide that helping hand. With Stuart Kerrs website assistance service, it couldn’t be more simple to keep your website running how it should be running.
Cloud Backups.
Our website support packages offer a comprehensive off site daily scheduled website backup service using cloud hosting management. Backups are created, rotated and deleted between midnight and 6am server time giving you the ability to restore you site at a given point. Feel confident you will never lose anything again,
