Udemy Reviews 2024: Is This Education Platform Legit?

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Udemy is an online learning platform that offers courses in various fields such as business, technology, and creative arts. Courses are taught by industry experts and can be accessed by anyone with an internet connection.

  • Ease of Use - 90%
  • Features - 90%
  • Content Quality - 90%
  • Support & Resources - 85%
  • Pricing - 90%


  • Wide variety of courses
  • Easy to use and navigate
  • Responsive to user needs


  • Confusing pricing
  • No money-back guarantee for Business accounts

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Introduction to our Udemy Reviews

Udemy is perhaps one of the most recognisable names in online learning today. In this knowledge-based economy, its courses easily attract people who are looking to enhance their personal and professional skills. With a mammoth number of online courses and content to choose from, it’s unsurprising that Udemy commands attention.

You can buy one online course at a time or get access to over 4,000 courses if you get  Udemy for Business. Other than hosting learning content, Udemy also allows instructors to create and sell their courses through the platform. Yet, the verdict is still out on whether this online platform really lets you bag the skills for productive learning. In our Udemy reviews, let’s talk about ease of use, features, course quality, customer support, and pricing.

We'll browse through Udemy online course reviews from learner's perspectives to know whether they think it's helpful.  Hopefully, by the end of this review, you can decide whether a subscription to Udemy is worth it or not.

Overview: The Site to Beat For Online Learning

For this Udemy.com review, it’s important to state that Udemy is basically an educational platform. The objective is to foster learning and skills development for people who are otherwise prevented from accessing educational resources.

Since it was founded in 2010, Udemy claims over 35 million students learning online in more than 100,000 courses. This makes Udemy the biggest online learning platform at present. Even employers have taken advantage of this platform to develop professional skills among their employees. Global brands like Pinterest, Adidas, and Eventbrite have been some of Udemy's named subscribers.

From growing a vegetable garden to software development, the range of Udemy best courses is unparalleled. Several Udemy online course reviews also consider it to be the most diverse hub for e-learning.

The question is: is it worth your money and time? Let's find out in this Udemy.com review!

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Ease of Use:

Online learning should be comfortable and stress-free. Therefore, one of the most important criteria when judging an education platform is its ease of use. The biggest advantage of online learning is its self-paced nature, yet the easier the platform is to navigate, the better.

For our Udemy reviews, we find that their interface is quite straightforward and intuitive. Therefore, the platform gets high marks. Their landing page is simple, containing a promotional banner, followed by a course list, then a couple of user feedbacks. At first glance, the page's layout is uncluttered and easy on the eyes. The Udemy best courses are labelled as “best sellers” on the same page.

When you click on the course page interface, there's a dropdown menu where you can choose the category and subcategory of courses you're interested in. If you're uncertain, you can use the search bar to enter some keywords.

After selecting a course, you can begin taking it.  You're directed to a plain-looking page with a preview video of the course, requirements, a brief description, some Udemy.com reviews from past users, and even Udemy online course reviews from former enrollees.

Udemy also has a simple checkout process. All you need to do is press “add to cart,” register or sign in, select your preferred payment option, and begin learning!

Hence, for our Udemy reviews, and consistent with other Udemy.com reviews, using the platform is straightforward and user-friendly.

Take a look at Udemy best courses here in this link. Also, don't forget to check Udemy online course reviews from users to get actual feedback on any course you're interested in!

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Udemy Features:

Course Navigation:

The first feature we evaluate in our Udemy reviews is its course navigation. All resources, curriculum items, and published lectures are viewable on the right-hand side of the Udemy course player. These files appear in the default view. To start a lecture or course requirement such as a quiz or practise test, move your cursor and click on the item you wish to open.

Video Quality:

Videos are the main medium of instruction for Udemy courses. These videos are published as tutorials or lectures and are not longer than 10 minutes. These videos are presented as sections. Therefore, if you selected a three-hour Udemy best course, say,  “The Complete Digital Marketing Course,” you'll need to view several videos that don't exceed 10 minutes each.

In terms of video quality, Udemy requires at least 30 minutes of HD quality video with a resolution, not below 720p.

Learn more about technical quality standards below in this Udemy.com review.

Autoplay on/off:

Udemy’s course player comes with autoplay so you won't have to click to move to the next lecture manually. If you prefer the manual option, however, you can switch autoplay off via the Settings icon.

Video speed:

Video speed options are also available (2x, 1.5x, 1.25x, 1x, .5x).


For this Udemy.com review, we appreciate Udemy's layout because it makes it convenient for instructors to structure their courses. Courses are broken down into sections containing short videos. This results in bite-size pieces of information that students can understand and follow better. This layout also helps courses become self-paced. Students can pause or repeat videos if they find the concepts more difficult. Also, those who are familiar with particular concepts can skip on videos and move on to the next.

Community Interaction:

What makes for a great learning environment is the quality of interaction. Since online platforms promote asynchronous learning, courses need to produce materials that maximise student-teacher interaction. In this Udemy reviews, we find that this education platform provides such an interactive venue.

Each lesson comes with downloadable worksheets. Students also have the opportunity to interact below the course player tab or through the Q&A section. There, students can approve of a question so that it gains more traction. A Notes tool provides a neat space for note-taking bits of the video you need to highlight. Lastly, instructors can announce new courses, data, or information through the Announcements section.

In terms of quality of community interaction, Udemy courses vary. Since the platform gives instructors free rein on how to run their course, the degree of interaction with the student is not consistent. However, in our Udemy reviews, we like how their site allows students to post visual questions (text with images) to instructors in the Q&A section. Also, you can get a sense of how good a course is based on Udemy online course reviews and feedback from users.


Our Udemy.com review gives five stars to Udemy for mobile support. Udemy supports mobile access through its mobile app. Employers and employees can access Udemy through their phones via the Udemy for Business app. Free and paid courses are accessible through the Udemy mobile app and downloadable via Google Play and Apple Store.

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Course Content:

Range of courses:

For our Udemy reviews, we are amazed at the astounding amount of content this education platform hosts. In their official website and mobile app, Udemy claims 4,000+ courses and over 130,000 videos on a diverse range of content. Overall, there are 13 broad course categories, further divided into sub-categories. There is also a list of Udemy best courses that are selling like hotcakes.

  • Development
  • IT and software
  • Business
  • Finance and accounting
  • Office productivity
  • Design
  • Teaching and academics
  • Marketing
  • Photography
  • Lifestyle
  • Health and fitness
  • Music
  • Personal development

Simply put, Udemy has just about every course you need for professional and personal development. If you require a refresher course on making spreadsheets, Udemy Excel Course reviews are positively-rated by its students. Should you be interested in an entirely new career such as cinematography, Udemy has it as well. Be sure to get feedback and research the quality of courses by reading Udemy online course reviews.

Udemy best courses:

Udemy best selling courses are the ones that are in high demand and highly-rated. Among the common courses that Udemy.com reviews recommend include:

  • The Complete Web Developer Course 2.0 – one of Udemy best courses for aspiring web developers
  • Build a Shopify Dropshipping Business from Scratch – among Udemy best courses that will help you build an awesome online store
  • The Complete Digital Marketing Course – one of the Udemy best courses for anyone raring to launch a career in digital marketing
  • Microsoft Excel – From Beginner to Advanced – a skills enhancement training and one of Udemy best courses for professional development

For our Udemy online course reviews, we find that there is a vast pond of learning materials in Udemy for anyone wanting to improve themselves.


A completed paid Udemy course entitles you to receive a certificate of completion. It must be said in our Udemy online course reviews, that Udemy does not have accreditation as an educational institution. Only completed paid courses are eligible for a certificate of completion. On the other hand, free courses and practice tests are not.

Content Quality:

For this Udemy reviews, we observe that despite the company's best efforts, content quality is highly variable. In other words, Udemy's content quality is not universally good. Udemy standards focus more on technical quality. Each course needs to feature not less than 5 lectures with 30 minutes video.  Each video must have clear audio with HD quality and resolution not falling under 720p.

Udemy's Quality Review Process is quite simple. If an instructor submits a course, a team assesses it based on their standards.

As we browsed through courses in this Udemy.com reviews, we observed that course quality could go from bad to great. Some courses are high production quality with great content, but others are basic slideshow presentations or are videos with poor lighting and audio. Therefore, a caveat on Udemy: do your research and carefully vet which courses to invest in.

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Support and Resources:

In this Udemy reviews, it's important to evaluate how easy it is getting help with this platform. We tried to reach out and ask for assistance, and it turns out Udemy has several options for students and instructors.

A FAQ section helps instructors navigate the steps on creating and updating a course. There are also tips on how to earn more income by teaching a Udemy course. Also, the Udemy knowledge base offers an extensive database of topics and answers. The FAQ section also helps students move through their online learning experience with ease.

You can read more Udemy online course reviews in the feedback section and across the platform.

A global instructor community offers great resources for any aspiring Udemy instructor. The platform offers the “StudioU” platform where instructors can engage and chat with one another.

However, if you want expert assistance, you can get a support ticket by filling out a form.

See more Udemy support features

Udemy Pricing:

For this Udemy.com reviews, the platform provides access to free and paid courses.

Individual classes:

The course instructors set pricing for individual classes. Udemy has a revenue-sharing arrangement with instructors, and each course is priced based on a global pricing matrix.

Yet the good news is that Udemy has implemented discounting strategies regularly, so you can get a Udemy student discount or buy a Udemy gift card to give away at slashed prices. For those specifically targeting IT certification courses, Udemy Pro is perfect for your goal.

Business account:

Another way to access thousands of Udemy best courses is by getting a Business account. Employers and individuals who subscribe to a Business plan can get their hands on over 5,000 courses. A Udemy Business plan is crafted for the professional development of organisations and teams.

The Udemy Business plan is split into two tiers: Team and Enterprise. Both plans are accessible only through annual billing. Udemy does not allow monthly payments.

  • Team: (minimum of 5 persons to a maximum of 20 persons).
  • Enterprise: Pricing for this plan is customised based on the number of users and organisation size. A great feature is that courses can be taught in multiple languages (French, Spanish, German, Portuguese, Japanese, and English).
udemy reviews pricing

Udemy Free trial, refund policy, and money-back guarantee:

The Team Plan comes with a 14-day free trial. Their terms page states a 30-day money-back guarantee for individual courses. However, for Business accounts, there is no money-back guarantee, and the company does not accept refunds at the moment.

>> Check for latest Udemy pricing discounts <<

Conclusion and Recommendation to our Udemy Reviews:

What is it best for?

Overall, to sum up our Udemy online course reviews, Udemy has well-deserved popularity as an e-learning platform. It provides a broad range of video content, thousands of courses, and promises high-quality materials to facilitate personal or professional learning. Udemy rates highly for personal learning,

What is not best for?

Udemy is not so much for professional development. given that Udemy acts as a global hub where instructors can sell courses and students can buy them, quality can fluctuate. Therefore, it is up to the user to carefully select which courses to buy by looking at the reviews. Also, the pricing structure is somewhat limiting and confusing. You can only choose to pay per individual course or a business account.

Udemy Alternatives:

Here's a list of the best Udemy alternatives;

Udemy Reviews Final Word:

In conclusion, Udemy is a leading online learning platform that provides a diverse range of courses to enhance personal and professional skills. The platform is easy to navigate and offers a simple checkout process, making it user-friendly. The course navigation is straightforward, and the video quality is at least 720p. Udemy's layout provides bite-sized pieces of information that students can understand and follow better. Furthermore, the platform offers autoplay and video speed options to enhance the learning experience. Employers such as Pinterest, Adidas, and Eventbrite use Udemy to develop their employees' professional skills. Overall, Udemy is a valuable resource for anyone looking to improve their skills, and we highly recommend it. Try it out with a 14-day free trial!

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Do Udemy courses expire?

No, they don't. Once you buy a Udemy course, you get lifetime access. Therefore, there is no expiration date.

I'm up for a promotion. Will my employer recognise my Udemy certificate?

Unfortunately, a Udemy certificate of completion does not constitute a formal accreditation. Therefore, those will not be recognised for promotion or advancement purposes.

Which is better for me - Udemy or Coursera?

Udemy rates highly for personal, self-paced learning. If you want a more relaxed atmosphere when learning, this is for you. However, if you prefer the traditional, structured format, go for Coursera.

That's all for now:

Thank you for reading our Udemy reviews! Don’t forget to keep an eye out for our ever-growing blog of review and comparison articles of education platforms and more!


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