Our business mission is to get you a website that you are sure to love; one that is going to attract traffic and deliver a great conversion rate. To this end we do our very best to keep our own website as clear and up to date as possible. However, since we are fallible creatures of flesh and blood we cannot guarantee content accuracy, nor can we take responsibility for the content of any websites we link to. We hope you will assist and contact us if you see anything on our site that seems to be misleading or inaccurate. We will take your comments seriously and look into taking corrective action at the next update.
This website (and any sub domains bearing the Stuart Kerrs Brand) is intended to advertise our services and display our skills. Whilst we are happy to work with most businesses we reserve the right to pick and choose our clients. We may on occasion refuse to carry out work requested – especially where we do not agree with the ethics of a business in terms of their strategy or products (e.g. weight loss products, pornographic content or the sale of weapons/drugs).
We pride ourselves on the quality of our work and make every effort to ensure we provide the best possible service. Sometimes your objectives might not correspond with the commercial and technical realities. We will advise you if this seems to be the case, and recommend the best course of action to take. If you reject our advice we will take no responsibility for the results.
All fees and prices listed on our initial proposal documents, and the turnaround time and feature details provided, are only estimates and are not guaranteed. When you decide to use our services we will draw up a contract with full price and other project details clearly stated. The contract will be signed by both parties and is legally binding.
No refunds will be given for work completed under any circumstances. All of our work will be performed under your guidance and this will be part of our contract. If you are any way unhappy with our services you should immediately bring these issues to our attention. We will try our best to speedily resolve your concerns.
Payment terms depend on your status as a client. Long term clients are billed once per month if the value of services provided is over £500. New clients are required to pay either 50% or 100% upfront depending on our risk assessment.
It’s important for you to understand that when you purchase a website from us we may use third party plugins, themes, code and other products and services. We purchase the necessary rights to use them if required for your website development. Any licences are for single use only.
You have no legal right to redistribute any of these third party products or services freely or for payment. You also have no right to use them on any other website, and to do so will be a violation of our terms. Standard licences and international copyright law apply, and everything is set-up for single site use. Any additional use is likely to be a violation of our third party terms and could result in legal action.
We reserve the right to: share any data you have submitted to us with our partners, set cookies on your device, build custom audiences for remarketing and save heatmap data about your visit. We also reserve the right to show adverts for which we receive an commission when you view them, click on them or sign up for a trial.