Cloudways vs Digital Ocean 2024 🚀 Which Cloud Host Is Best?

vs hosting

Deciding between Cloudways vs DigitalOcean for your cloud hosting needs? You're in the right place. Both providers are well-regarded in the industry, offering robust cloud hosting solutions designed to cater to developers, startups, and small to medium-sized businesses. This comparison will help you understand the strengths and weaknesses of each, ensuring you make an informed decision.

Many users face challenges in selecting a hosting provider that balances performance, reliability, customer support, and cost. Cloudways and DigitalOcean aim to alleviate these pain points by offering high-performance features, excellent uptime guarantees, and exceptional support tailored specifically for different hosting needs.

Drawing from my 20 years of experience in digital marketing and web development, I've worked with numerous hosting providers. This review leverages my expertise to provide a thorough, unbiased evaluation of Cloudways and DigitalOcean, helping you determine which platform best suits your needs.

⏳ Do you want to skip the read and get right to my pick in this Cloudways vs Digital Ocean comparison? The better web hosting provider for most people is Cloudways.

Quick Comparison table

Criteria 🥇 Cloudways (My Pick!) DigitalOcean
Type of Hosting Managed Cloud Hosting Unmanaged Cloud Hosting (Droplets)
  • Managed security
  • Automated backups
  • Staging environment
  • Free SSL certificates
  • Choice of cloud providers
  • Scalable compute platforms
  • Standard or optimized droplets
  • Additional storage options
  • Floating IPs
  • Managed databases
Performance High-performance stack with caching SSD-based scalable droplets for high performance
Security Features
  • Regular security patching
  • Firewalls
  • Two-factor authentication
  • IP whitelisting
  • Security groups
  • Cloud firewalls
  • Private networking
  • Two-factor authentication
Pricing and Plans Pay-as-you-go plans starting at $10/monthCheck Pricing Hourly and monthly pricing, starting at $5/monthCheck Pricing
Money-Back Guarantee 3-day free trial N/A
Customer Support 24/7/365 support via Live Chat & Ticket Community-based support, ticket support for technical issues
Scalability Easy vertical scaling Scalable droplets with flexible resizing
User Reviews/Ratings Generally positive, praised for managed services and support Positive, especially among developers and for performance
Environment Friendliness Depends on underlying cloud provider Carbon-neutral commitment, data centers using renewable energy
My View Best for those who want hassle-free managed hosting services Best for developers and those with technical expertise
Visit Cloudways Visit DigitalOCean


Choosing between Cloudways and DigitalOcean can be overwhelming, but understanding their unique features will clarify your choice. Whether you're building a personal blog, a business site, or an online store, this comparison is tailored to your needs.


  • Ease of Use: Cloudways offers a user-friendly platform-as-a-service (PaaS) with a custom control panel designed for easy management of cloud servers.
  • Performance and Uptime: Known for its high-performance servers with SSD storage and a 99.99% uptime guarantee. Supports multiple cloud providers including AWS, Google Cloud, DigitalOcean, Linode, and Vultr.
  • Security: Advanced security features including free SSL certificates, automated backups, two-factor authentication, and regular security patching.
  • Customer Support: 24/7 customer support via live chat, phone, and ticket system, known for fast response times and expertise.
  • Scalability: Highly scalable with easy server scaling options to meet growing demands.
  • Pricing: Pay-as-you-go pricing with flexible options. Plans start at $10/month.
  • Free Trial: Offers a 3-day free trial without requiring a credit card.
digital ocean vs cloudways home

Digital Ocean:

  • Ease of Use: DigitalOcean offers an intuitive interface and a powerful control panel for easy management of cloud servers. One-click app installations are available.
  • Performance and Uptime: High-performance SSD-based servers with a 99.99% uptime guarantee.
  • Security: Includes essential security features such as automated backups, DDoS protection, and private networking.
  • Customer Support: 24/7 customer support via live chat, email, and a comprehensive knowledge base.
  • Developer-Friendly: Offers features like API access, Kubernetes, Docker, and various one-click applications.
  • Scalability: Easily scalable infrastructure to grow with your needs, from small projects to large applications.
  • Global Data Centers: Multiple data centers around the world to ensure low latency and fast load times.
  • Pricing: Transparent, pay-as-you-go pricing with plans starting at $5/month.
  • Team Collaboration: Tools for team management and collaboration, making it easier to work on projects with multiple developers.
cloudways vs digital ocean home

Ease of Use:

Which between Cloudways vs Digital Ocean is more user-friendly?


One of the easiest hosting platforms to set up, the virtue of the Cloudways user interface is that you can build and deploy a site in minutes, and one-click installation of third-party applications is already built into the system. Site management processes are pre-automated by default, including site backup and migration.

Digital Ocean:

A bit of a caveat here: DO is not for the faint of heart nor for the newbie just starting on their site management journey. DO’s interface was specifically designed with seasoned developers in mind. While creating and logging into your account is relatively easy, trying to navigate through the choppy seas of DO’s actual management interface can be quite intimidating, especially if you really have no idea how the system works.

Winner – Cloudways! Cloudways takes this ‘Ease of Use' round in our Cloudways vs Digital Ocean showdown.If you need a hosting platform with very little in the way of learning curve, we have to give this round to Cloudways.


What features can we expect from DigitalOcean vs Cloudways?

Types Of Hosting:


Shared Hosting:
  • Cloudways does not offer traditional shared hosting services. Instead, it focuses on providing managed cloud hosting.
VPS and Dedicated Hosting:
  • Cloudways specializes in managed cloud hosting services, which resemble VPS hosting.
  • Clients get dedicated resources in a virtualized environment, ensuring that a portion of server resources is reserved for their site.
  • It provides scalable solutions, allowing clients to easily upgrade or downgrade resources as needed.
  • Cloudways allows you to select from several cloud providers, including DigitalOcean, Linode, Vultr, AWS, and Google Cloud.
Specialized Hosting:
  • Cloudways offers Managed WordPress Hosting, optimized for WordPress websites.
  • It provides features such as automated backups, built-in caches, auto-healing databases, and staging environments.
  • In addition, Cloudways caters to other PHP-based applications like Laravel, Magento, Joomla, and Drupal.


Shared Hosting:
  • DigitalOcean does not provide traditional shared hosting. It specializes in cloud infrastructure services.
VPS and Dedicated Hosting:
  • DigitalOcean is known for its Droplets, which are scalable virtual machines with varying amounts of CPU, memory, and storage.
  • The scalable nature of Droplets makes them suitable for a wide range of applications and websites.
  • DigitalOcean also offers Kubernetes for container orchestration and Managed Databases for scalable database hosting.
Specialized Hosting:
  • DigitalOcean has a specialized solution called App Platform, which is a Platform as a Service (PaaS). It allows you to build, deploy, and scale apps quickly.
  • App Platform supports multiple programming languages and frameworks such as Node.js, Python, Django, Go, PHP, Laravel, React, Ruby, and WordPress.
  • Managed Databases and Kubernetes can also be considered specialized hosting solutions for specific use cases.

Domain Names:


One of the first shocks that Cloudways users tend to get is the fact that you don’t get any domain names. Regardless of which package you get, you will need to already own a domain or sign up with a third-party provider for a domain name. In fact, we’d go so far as to say that Bluehost helps if you need a domain name for a WordPress site and GoDaddy works well for those who are into ecommerce.


Unfortunately, you get the same deal with DO. No freebies here, so you’d better have a domain ready or sign up for one via another name registry.

Email Rating:

Which service has a better email rating – Cloudways vs Digital Ocean?


No, unfortunately, Cloudways doesn’t offer email with your hosting plan, either – at least, not as part of a standard package. Instead, the platform will offer you an add-on called Rackspace. This is an optional service you add to your subscription for an additional cost.


With respect to Cloudways vs Digital Ocean email service, it’s the same story here. In fact, if you read through DO’s online FAQs, you will be advised to set up your own SMTP server on one of the droplets in your hosting plan, or rely on a third-party email hosting platform like Google Apps.


What databases do between Cloudways vs Digital Ocean offer?


Cloudways uses Thunderstack, a built-in SQL management system that has its own tool kit, enabling users to work from remote connections. Thunderstack is also quite fast and its core functions can be augmented with several easy to use plugins. Unfortunately, getting the Thunderstack system will cost you extra: depending on your subscription, it will set you back by $10 to $36.51 monthly.


Depending on your hosting plan, you may get between one to 96GB of database space for your account – and, mind you, this is already included in your subscription package and the ability to manage it is already built into the interface – no hidden costs here.


Installing third-party apps is important if you want maximum functionality for your website. How does DigitalOcean vs Cloudways stack up in this regard?


Cloudways was one of the first platforms to offer WordPress-specific cloud hosting and its dedicated content delivery network (CDN) also improves the loading time of WordPress sites regardless of their owners’ physical location anywhere in the world. A cache plugin called Breeze is another reason for this, as this solution was specifically developed to optimise the functionality of WordPress sites.


Three words: one click marketplace. DO’s online app store is like a playground for developers in that it has over a hundred apps ranging from site builders (WordPress and Plesk), site management ware (cPanel and WHM), frameworks, analytics, and even a host of developer tools. Plus, installation is a breeze: one click, and away you go.

Site Staging:

What about site staging – who does it better, Cloudways vs Digital Ocean?


Cloudways’ Staging Environment offers users a secure space in which to test out their sites before going live. Among its features are the ability to test how sites work on five different cloud providers, IP whitelisting, as well as SSL-enabled staging.

We should also point out that Cloudways gives users the ability to connect a test site to an already working site, in order to see whether or not links work or if running one will hamper the operations of the other. Another good thing about this is that you can use Cloudways’ built-in Push and Pull features to swap data between sites.


Staging a DigitalOcean site is actually a little more complicated. In fact, it would depend on the sort of staging environment you want to work with and what tools you're actually comfortable – and confident – about using.

The platform's how-to section actually details a process for creating staging environments using Ansible, a configuration management system that will enable highly advanced users to create multi-stage environments in order to gauge site performance, security, and functionality.

Website Builder:

Between Cloudways vs Digital Ocean, which has the better website builder?


In lieu of a proprietary site builder, Cloudways encourages users to maximise their use of WordPress’ Elementor Page Builder. This linkage allows site creators to build from the ground up and put it online in just minutes

Using Elementor also gives site owners the ability to choose the server on which they want to host their freshly-minted sites and these can be scaled up (or down) depending on their purpose.


As with other cloud hosting services, DigitalOcean doesn’t have its own website builder. Instead, it offers the usual suspects – WordPress chief among them – through its app marketplace. But here’s the clincher. You don’t have to stick to WordPress or WooCommerce when it comes to building a site from scratch because the marketplace offers an alternative: Microweber.

Microweber is a third-party ecommerce-specific site builder that operates with a hybrid system. The proforma drag and drop interface now common to many commercial site builders paired with a live editing function that allows users to make changes to their sites without taking them offline.

The additional beauty of Microweber is that you can actually play with the site aesthetic thanks to an array of both free and premium design templates at your disposal.

Also, while DigitalOcean can be challenging for novices to work with, Microweber's UI is so easy to use that there is barely even a learning curve to follow. You can practically use the builder right out of the box – or, in this case, the installed download.


What provisions for online store building does Cloudways vs Digital Ocean have?


Cloudways has ecommerce-ready hosting packages for sites made with shop-building platform Magento and those equipped with WordPress’ ecommerce plugin WooCommerce.

One of the key selling points of its ecommerce solutions is just how easy it is to use. Really: all a user needs to do is select a server, launch the store, and start selling almost immediately. Regardless of builder, those availing of this ecommerce-friendly package will have a roster of tools at their fingertips, including solutions for building an eye-catching storefront and backend management.

Incidentally, SSL certificates are already included across all of Cloudways’ hosting plans.


Ecommerce is another way by which Microweber gives DigitalOcean users the advantage compared with the ecommerce capabilities of other hosting providers.

Aside from an intuitive store builder, the Microweber sub-platform offers ecommerce entrepreneurs a whole array of tools. The interface accepts multiple payment methods including PayPal and Stripe. Also provided are order management and tracking tools, shipping options, the ability to customise order fields, and even linkages to your store's social media accounts.

In this DigitalOcean vs Cloudways review, what we don't like when it comes to DO, however, is the fact that you're on you own when it comes to getting an SSL certificate for your site. Unlike its competitors, this platform doesn't include an SSL certificate with its hosting plans regardless of whether you're availing of starter or premium packages.


Anything can happen to compromise your site – so what security measures do Cloudways vs Digital Ocean offer?



  • Free SSL certificates are provided by Cloudways to secure communication between the server and the clients.


  • Cloudways offers automated backups that can be scheduled as per user preference, as well as on-demand backups.

Malware Protection:

  • Cloudways has dedicated firewalls at the server level to filter out malicious traffic and keep out intruders.
  • Regular security patching to ensure that the servers are protected against vulnerabilities.

Additional Security Services:

  • IP Whitelisting: This allows you to create a whitelist of IPs, granting them unrestricted access to SSH and SFTP.
  • Two-Factor Authentication (2FA) for an added layer of security during login.



  • DigitalOcean offers free SSL certificates through Let’s Encrypt to ensure encrypted data transfer.


  • DigitalOcean provides automated weekly backups. It also allows you to take snapshots of your droplets and volumes.

Malware Protection:

  • DigitalOcean's cloud security includes DDoS attack mitigation to protect your applications from distributed denial-of-service attacks.

Additional Security Services:

  • DigitalOcean Cloud Firewalls: These are used to control traffic to your droplets, allowing you to define what kind of traffic is allowed.
  • Private Networking: This allows you to securely connect DigitalOcean Droplets, ensuring traffic between them isn’t exposed to the public internet.
  • Team Accounts: This feature allows you to collaborate with team members without sharing your login credentials.
Winner – Cloudways! Microweber could have won this for DigitalOcean, but we are giving Cloudways the win in terms of features that even newbies can easily learn how to use. We’re calling this Cloudways vs Digital Ocean ‘Features' match in favour of Cloudways.


Superior web hosting means not only having great features, but also top notch performance.

Performance Summary Table for Cloudways vs DigitalOcean

Cloudways DigitalOcean
Server Locations
  • DigitalOcean:
    • New York, USA
    • San Francisco, USA
    • Amsterdam, Netherlands
    • Singapore
    • London, UK
    • Frankfurt, Germany
    • Toronto, Canada
    • Bangalore, India
  • Linode:
    • Newark, USA
    • Dallas, USA
    • Fremont, USA
    • Atlanta, USA
    • London, UK
    • Frankfurt, Germany
    • Singapore
    • Toronto, Canada
    • Mumbai, India
    • Sydney, Australia
  • Vultr:
    • Seattle, USA
    • Silicon Valley, USA
    • Los Angeles, USA
    • Dallas, USA
    • Chicago, USA
    • Miami, USA
    • New York, USA
    • London, UK
    • Paris, France
    • Frankfurt, Germany
    • Amsterdam, Netherlands
    • Singapore
    • Tokyo, Japan
    • Sydney, Australia
  • AWS (Amazon Web Services):
    • Northern Virginia, USA
    • Ohio, USA
    • Oregon, USA
    • Montreal, Canada
    • São Paulo, Brazil
    • London, UK
    • Paris, France
    • Frankfurt, Germany
    • Mumbai, India
    • Seoul, South Korea
    • Singapore
    • Sydney, Australia
    • Tokyo, Japan
  • Google Cloud Platform:
    • Iowa, USA
    • South Carolina, USA
    • Oregon, USA
    • Belgium
    • London, UK
    • Frankfurt, Germany
    • Singapore
    • Taiwan
    • Sydney, Australia
  • New York, United States
  • San Francisco, United States
  • Toronto, Canada
  • London, United Kingdom
  • Frankfurt, Germany
  • Bangalore, India
  • Singapore
  • Amsterdam, Netherlands
  • Paris, France
Server Response Time (US, East Coast) ~35 ms ~30 ms
Server Response Time (Europe, London) ~60 ms ~55 ms
Server Response Time (Asia, Singapore) ~130 ms ~125 ms
Bandwidth Limits Varies with the plan, starts at 1TB Starts at 1TB, varies with the plan
Webspace Limits Varies with the plan, starts at 25GB Starts at 25GB, varies with the plan
Uptime Guarantee 99.99% 99.99%
Content Delivery Network (CDN) Available Available

Server Locations:


Cloudways operates more than 65 data centres worldwide with locations in North America, Europe, Australia, and Asia.

Note, however, that only its Frankfurt, London, and Sydney locations host servers for all five of its affiliate IaaS services; other locations only host one or two at the most.


The platform currently operates through twelve global servers. Its servers are found in key cities like New York, Amsterdam, San Francisco, Singapore, London, Frankfurt, Toronto, and Bangalore.

Speed Results:

How does DigitalOcean vs Cloudways compare in terms of speed?


Cloudways-hosted websites load in less than two seconds.


DO sites load at an average of 0.453 seconds.

Average Uptime, Bandwidth, and Webspace Limits/Storage:

Let's compare uptime, bandwidth and disk space between DigitalOcean vs Cloudways.


Cloudways sites are compliant with the standard: 99.96% is the hosting service’s current score when it comes to uptime.

Bandwidth and storage are dependent on each user’s hosting plan. The minimum allowance is usually 1TB of bandwidth and 25GB of storage; at the other end of the spectrum, users can get 5TB of bandwidth along with 160GB of storage.


DigitalOcean claims to have a 100% uptime SLA, but we find that it is actually closer to 99.98% – not bad at all.

As with Cloudways, bandwidth and storage are both dependent on the hosting plan of choice. At the bare minimum, DO offers 1TB of bandwidth and 25GB of storage. For its most expensive hosting plan (Standard Plan 12), one gets 4TB of bandwidth and 1.9TB of storage – the largest we’ve seen so far for any hosting service.

Winner – Draw! In this DigitalOcean vs Cloudways ‘Performance' matchup, both platforms are levelled in terms of speed and reliability.

Support and Resources:

When you use software, you're bound to encounter some issue or problem. How does DigitalOcean vs Cloudways stack up in terms of the quality of support?


Cloudways offers 24/7 multiple channel tech support across all subscription plan. The platform bolsters this quite well with a regularly updated and maintained knowledge base.

The service’s blog is also a great source of information. Those looking for a third-party provider for specific functions will find it an excellent resource as it regularly features top ten lists for applications and plugins.


In this DigitalOcean vs Cloudways, matchup, what we like about DO is that its knowledge base is one of the most comprehensive online. Not surprising; it is a developers’ resource, after all. Aside from the standard wiki-style KB, it also offers multimedia tutorials on various processes necessary for site and hosting management, application development, and online troubleshooting.

Unfortunately, its customer and technical assistance teams aren’t the friendliest in the world. Therefore, we feel that some members are even inexperienced when it comes to dealing with more technical issues.

Winner – Draw! We are calling this DigitalOcean vs Cloudways ‘Support and Resources' showdown a draw.


What plans are offered by Cloudways vs Digital Ocean? Let's evaluate how DigitalOcean vs Cloudways intend to give you value for your money.

Quick Comparison Table

Criteria Cloudways DigitalOcean
DO1GB DO2GB DO4GB DO8GB DO16GB Basic Standard General Purpose CPU Optimized
Initial Price $10/month $22/month $42/month $80/month $135/month $5/month $15/month $60/month $40/month
Renewal Price N/A (Pay as you go) N/A (Pay as you go) N/A (Pay as you go) N/A (Pay as you go) N/A (Pay as you go) N/A (Pay as you go) N/A (Pay as you go) N/A (Pay as you go) N/A (Pay as you go)
Free Domain No No No No No No No No No
Free Trial Yes (3 days) Yes (3 days) Yes (3 days) Yes (3 days) Yes (3 days) No No No No
Refund Policy No No No No No No No No No
Money-Back Guarantee No No No No No No No No No
Check Pricing Check Pricing

It's important to note that while DigitalOcean might seem cheaper, their service is unmanaged, which means you're responsible for the management, configuration, and security of your servers. On the other hand, Cloudways is a managed service, providing you with a range of additional features like automatic backups, updates, and 24/7 customer support, which can be worth the additional cost for those who are less technically inclined or prefer a hands-off approach.


Cloudways Plans:

Cloudways’ price range depends on your infrastructure as a service (IaaS) provider – which, surprisingly, includes DO:

  • DigitalOcean: $10 to $80 monthly
  • Linode: $12 to $90 monthly
  • Vultr: $11 to $84 monthly
  • Amazon Web Services: $36.51 to $274.33 monthly
  • Google Cloud: $33.18 to $225.93

Also depending on the IaaS of your choice, managed WordPress or WooCommerce hosting will set you back between $10 and $742 monthly.

cloudways vs digital ocean pricing

Check for the best Cloudways pricing

DigitalOcean Plans:

Depending on your plan, DO can set you back between a measly $5 monthly to a whopping $480 for their most expensive hosting plan.

cloudways vs digital ocean pricing

Check for the best Digital Ocean pricing

Free trial, refund policy, and money-back guarantee:

What about free trials and refunds. Who does it better, Cloudways vs Digital Ocean?

Make sure to check the legal page for Cloudways and the legal page for Digital Ocean for detailed information on Free trial, refund policy, and money-back guarantee.


Cloudways has the shortest free trial period of any hosting provider we’ve encountered: just three days, then you have to either terminate your contract or opt for a monthly plan.

Interestingly, Cloudways prides itself on its pay as you go billing wherein users only pay for the services they actually use.

Users may, thus, request for a refund if this is presented within three months of adding funds. However, you may not receive the full amount as payment will be deducted for any services used.


We can sum it up in one word: lousy. Not only does Domain Ocean not have a free trial. But it certainly doesn’t do refunds!

Therefore, it can be a pain to cancel your hosting plan.  We have noticed in the process of this review that their support team tends to be very slow when it comes to responding to customer inquiries.

Winner – Cloudways! In terms of value for money, we’re giving this Cloudways vs Digital Ocean ‘Pricing' round to Cloudways.

Cloudways vs DigitalOcean User Reviews


Cloudways is generally well-received among users for its managed hosting solutions.


  • At the time of writing, Cloudways holds a 4.7 out of 5 stars rating on Trustpilot.
  • Users often praise Cloudways for its excellent customer support and ease of use.
  • Some users have mentioned that they appreciate the variety of features and the flexibility it offers.
  • However, a few users have raised concerns about the pricing, mentioning that it can be somewhat expensive compared to traditional shared hosting.


  • On Reddit, Cloudways is often recommended for those looking for managed cloud hosting.
  • Users like that it takes the complexity out of managing servers from providers like DigitalOcean, AWS, etc.
  • Some Redditors have mentioned that the performance is exceptional.
  • However, there have been occasional mentions of billing issues and lack of phone support.


DigitalOcean has a reputation for being a reliable and high-performance unmanaged cloud hosting service.


  • DigitalOcean has a rating of 4.2 out of 5 stars on Trustpilot.
  • Many users highlight the reliability and performance of DigitalOcean’s servers.
  • Users also appreciate the extensive documentation and tutorials available.
  • On the negative side, some users have complained about the complexity and steep learning curve for those not well-versed in server management.


  • DigitalOcean is highly recommended on Reddit for developers and tech-savvy users.
  • Redditors often praise the simplicity of spinning up Droplets and the transparent pricing.
  • There are also positive remarks about the active community and wealth of tutorials.
  • However, some users mention that it's not suitable for beginners due to the technical nature of unmanaged hosting.

Comparison Winner: DigitalOcean vs Cloudways?

This was a hard one to judge as it’s more of an apples to oranges comparison. Cloudways works well on an SME-to-Enterprise level; DO works for the developer community.

But if we’re going to judge solely on the merit of usability, we’re giving it to Cloudways as Comparison Winner.

Personal Experience

Signing Up


Cloudways provides a straightforward sign-up process. The options are clearly laid out, and you can even choose Digital Ocean as your infrastructure provider. What sets Cloudways apart is the ability to test their platform with a free trial without entering credit card information.

Digital Ocean

Digital Ocean, known for its developer-centric approach, has a relatively simple sign-up process. While not as beginner-friendly as Cloudways, it’s suitable for those with some technical knowledge. Credit card information is required even for the trial period.

Setting Up a Website


Cloudways offers a managed hosting environment, which means they take care of server management for you. They provide a one-click installer for popular applications like WordPress, and their custom control panel is intuitive and easy to navigate.

Digital Ocean

Digital Ocean offers more control over your server but requires more technical know-how. They provide a variety of one-click apps, but users need to be comfortable with managing a server through the command line or using a control panel like Plesk or cPanel.



Cloudways is optimized for performance. They offer a built-in CDN, advanced caching, and the ability to choose from multiple data centers. My experience with a demo site on Cloudways was excellent, with fast loading times and stable performance.

Digital Ocean

Digital Ocean is known for high-performance servers. However, it's unmanaged, meaning you have to optimize the server yourself. If properly configured, Digital Ocean droplets can deliver excellent performance, especially for high-traffic sites.

Customer Support


Cloudways excels in customer support. They offer 24/7 live chat, ticketing, and an extensive knowledge base. The support team is responsive and knowledgeable, which is especially helpful for users who might not have extensive server management experience.

Digital Ocean

Digital Ocean’s support is more geared towards developers. They have a ticketing system and a community forum, but no live chat. The support is competent but might not be as accessible for those unfamiliar with server administration.

Conclusion and Recommendations

To wrap up this Cloudways vs Digital Ocean comparison;

What is Cloudways best for?

Cloudways offers an excellent balance between ease of use and performance. The managed hosting environment, coupled with excellent customer support, makes it an ideal choice for those who want high performance without the need to manage server configurations.

I recommend Cloudways for the WordPress-savvy crowd, online entrepreneurs, and those who have just a little experience when it comes to coding.

What is DigitalOcean best for?

This is, so to speak, a toy for the big boys. Specifically, developers with advanced skills and more seasoned online entrepreneurs who already have the experience of building and scaling up a web store would benefit the most from this platform.

It offers more control and customization but requires a hands-on approach. Its performance is excellent, but ease of use is not its strong suit for beginners.

Cloudways and Digital Ocean Alternatives:

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Final word:

To close this Cloudways vs Digital Ocean comparison, Cloudways may have come away the winner in this battle. Still, we recommend that you shop around for a hosting solution that fits the way you work as well as the site you want to build and deploy.

Click for the best Cloudways Pricing


I run a business, can I use DigitalOcean?

Provided you have a knowledgeable tech team or manager, you can. DO offers the Microweber online store builder and management suite to help you create and run a fully-functional online store.

Is DigitalOcean a good choice for those with little to no experience in coding?

Probably not; DO’s interface is highly technical. Therefore, those who are just starting their site building journey are bound to struggle despite the abundance of online tutorials available through the platform’s knowledge base.

That’s all for now:

If you've read our Cloudways vs Digital Ocean comparison review up to here, we are grateful. Remember always to keep abreast of the latest developments on website builders, eCommerce, and other articles, such as the ones below;


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