Do you want to skip the read and get right to my winner? BigCommerce is the Winner within this BigCommerce Magento comparison platform test.
Introduction: BigCommerce vs Magento 2 – which works best for your growing business?
With every business taking to the online marketplace because of the spectre that is COVID-19, software as a service (SaaS) providers has risen to the challenge of creating solutions that can cope with the needs of companies that are poised for growth.
In which case, Magento has become the favourite ecommerce builder of companies that are scaling up from medium to large-scale operations. But hot on its heels is competitor BigCommerce which also offers a plethora of solutions growing companies can choose from to boost their online sales.
In this review, we stack up the best – and not so best – points for each of these ecommerce power players.
Pros and Cons of BigCommerce vs Magento:
If you want to get a more in-depth understanding of the showdown between BigCommerce vs Magento 2, you can click on these articles:
Before we start with the comparison proper, here's an overview of BigCommerce Magento:
Headquartered in Texas, Big Commerce has been steadily growing its customer base for over a decade now and has built and hosted nearly 100,000 websites. It’s a modest record, but when you count bigwigs like jewellery atelier Davidoff, automotive titan Toyota, and Harvard Business Publishing among your clients, people sit up and take notice – and you certainly don’t want to mess with the SaaS people from Texas.
Magento got its start in 2008, a year before BigCommerce appeared on the scene. It's latest iteration Magento 2 was released in 2015. But it really started making headway in 2018 following its acquisition by creative software developer Adobe Inc. To date, it has nearly 500,000 sites to its name. Also, as open-source ware, it pulls away from the pack as its source code has been downloaded over 2.5 million times.
For clarity, we'll be comparing BigCommerce vs Magento 2 in this review.
Ease of Use:
BigCommerce is not the easiest platform to work with, for all that it claims that it’s a fairly intuitive builder. Unfortunately, it will take you some time to be able to navigate your way through the system without wrong-clicking through half the stuff in the menus. Once you’ve gotten the hang of it, you’ll have a working site up and running in a snap.
Let’s be clear about it from square one: like BigCommerce Magento is not for complete novices. In fact, because it was specifically created for medium, large, and very large-scale enterprises, it is assumed that the user will have a dedicated person taking charge of building the site and managing it for the long haul.
Winner – BigCommerce! We have two platforms which are for more expert users. But we are handing the win to BigCommerce for this BigCommerce vs Magento 2 ‘Ease of Use' showdown.
Features and Flexibility:
How does BigCommerce vs Magento 2 compare in terms of features and flexibility?
BigCommerce plays true to current form with a drag and drop user interface (UI) and a whole platoon of tools that are intrinsic to creating a good (if not great) ecommerce user experience (UX.) The diversity of solutions built into the BigCommerce UI offers everything from store management to shipping and delivery support for customers across the globe.
At its most basic – Magento Open Source – Magento offers a feature-rich UI that covers everything from site building to online marketing, and even SEO. But to completely enjoy the full range of features the platform offers, one needs to avail of Magento Commerce, the premium edition – but this can come at a very steep price.
Themes and Templates:
The platform offers a current total of 162 templates, all of which have three palette variations each – and this is a plus for users who need a colour scheme that suits their brand identity. However, it is important to note that only twelve of these are free and you need to pay up to $300 for the others.
If you’re looking for an easy way to get started, you won’t find it on Magento. The platform has only a bare minimum of pre-made templates for customers to use, so you really have to build your own aesthetic code and thematic set or purchase premium templates from 3rd party providers.
Two words: built in. You don’t need to download a secondary customisation app or plugin to customise your site as BigCommerce has all the bells and whistles you need to enhance the overall look and make the user experience (UX) easier and interactive.
Because one of Magento’s key selling points is its blank canvas approach to storefront building, you would think that customisation tools would be part of the package. But no: you’re on your own here, mate. You’re going to need to buy a third-party theme generator or a platform extension to create custom features like a payment gateway or discounting system.
3rd Party Integrations:
One word: diverse. You get everything you need to build and manage your online store from scheduling and communication apps to options for marketing, payment, shipping, and even language support.
Like BigCommerce Magento also has diverse integration capability. It currently interfaces with over 300 apps and programmes – and that’s just for payment. There are also a plethora of themes, widgets, and features available through the Magento Marketplace. However, these will cost you a pretty penny as very few of these enhancements don’t come for free.
It’s an SaaS provider that promises – and delivers – 99.99% uptime for its sites as it’s hosted via Google Cloud. Not only does this ensure that your site is online all the time, but it accords optimal online security and rapid page loading. T
Magento Commerce is self-hosted, but its free counterpart will leave users scratching their heads as they need to figure out where to host a site built with Magento Open Source. A domain name for your site as well as an SSL certificate will also cost you extra. This is pretty ironic at a time when both are already offered in standard packages by competitor platforms.
Unfortunately, between Magento 2 vs BigCommerce, BigCommerce has no native functionality for backing up. It only relies instead on third-party backup apps to facilitate data retention, with Rewind being one of its favourite tools.
In previous programme releases, Magento did not have a built-in backup system. With the rollout of Magento 2.4, a scheduled backup feature is built into the UI. However, this is disabled by default and will require the services of a developer to activate – a hassle that shop owners don’t need.
While full cross-platform migration is still not in the cards for BigCommerce, the platform does have tools for moving important data like customer and inventory lists from a site built off-platform to one’s BigCommerce account.
In-platform migration from the legacy edition of Magento (Magento 1) to its current iteration proved to be a challenge for many users, as it called for developer intervention. Moving from a different platform also poses a conundrum. Like BigCommerce, you can’t move the whole site from, say Shopify, to Magento 2, but you can carry over important data which you will need to manually save as *.csv files.
Winner – BigCommerce! in this BigCommerce vs Magento 2 ‘Features and Flexibility' comparison.
SEO and Mobility:
How do Magento 2 vs BigCommerce help you breeze through the search engine rankings?
Both BigCommerce Magento have SEO tools built into their UIs. This makes it easier for users to optimise their sites for popular search engines like Google and Bing.
What's mobile responsivity like in BigCommerce Magento?
BigCommerce offers an app edition for both Android and iOS that enables users to manage their online stores from wherever they are at any time of the day.
Magento, on the other hand, also has an open-source app for both platforms that will set you back $149 – at least on paper. However, you will need to choose a service agreement for technical support that will push the price to over $300.
When it comes to loading times, who wins in Magento 2 vs BigCommerce?
BigCommerce loads in as fast as 2.4 seconds.
One worrying aspect of the original Magento platform was that standard page-loading time clocked in at more than three seconds. Sites built on Magento 2, however, have since clocked in between 2.45 seconds and 3 seconds flat.
Winner: Between BigCommerce vs Magento 2, we’d like to give the win to the platform that makes things easier for users. Thus, this is BigCommerce’s game to win.
Which between Magento 2 vs BigCommerce offers better online store features?
BigCommerce lives up to its name with the sheer variety of tools it offers to both retailers and stores that sell services rather than goods. Tools include solutions for offering and scheduling services (an advantageous solution for those working in the gig economy), provisions for selling digital downloads, and order process management.
Magento offers solutions for order management, business analytics (marketing and metrics), as well as solutions for payment, taxation, and international shipping support.
Winner – Draw! Between BigCommerce vs Magento 2, this battle is a draw for the ‘eCommerce Tools' category.
Support and Resources:
If you're in a bind, what kind and quality of customer support does Magento 2 vs BigCommerce provide?
A constantly – and expertly updated – knowledge base is always a plus for any platform, and BigCommerce is no slouch when it comes to delivering well-researched and proven support solutions. Likewise, customers will be able to reach the technical support team at any time through various channels.
We can describe Magento’s support and resources in a single word: limited. Those using the open-source version of the platform will find themselves askance when it comes to trying to get through to customer care. Also, the knowledge base can be quite sketchy. Also, if you need more extensive support, it will cost you.
Winner – BigCommerce! for this BigCommerce vs Magento 2 ‘Support and Resources' comparison category.
Which platform offers better value for your money – Magento 2 vs BigCommerce?
$29.95 to 299.95 a month is the standard range for BigCommerce’s subscription plans, but you will need to read the fine print to determine what exactly you’re getting. Also, depending on your revenue range, you may be charged a 2% fee per transaction.
While Magento’s open-source edition is free, Magento Commerce will come at a price. The price of the package the platform offers you will depend on the details you submit regarding the nature of your business, sales volume, and profits.
Winner – BigCommerce! BigCommerce pricing gets our vote here between BigCommerce Magento. We like it when platforms are transparent about how much bang you get for your bucks.
Comparison Winner: Magento 2 vs BigCommerce?
While Magento is rapidly getting a sizable share of the eCommerce sector, we feel compelled to give the win to BigCommerce, particularly for SMEs and start-ups.
Compared to BigCommerce Magento is certainly for more advanced development professionals – and hiring people like that will come at a cost, so it’s a platform best suited for businesses on a larger scale.
Conclusion and Recommendation:
Finally, to wrap up this Magento 2 vs BigCommerce showdown;
What is BigCommerce best for?
If you're looking for extreme scalability for your online store, then BigCommerce is your best bet. It has a fantastic set of SEO tools, sales features, and multi-channel integration.
What is Magento best for?
Magento works best for large corporations with complex requirements. Despite its open-source edition, it's structured at the moment for enterprises, and not small businesses.
Popular alternatives would be Shopify and WooCommerce. Read up on more comparison articles for alternatives like Magento vs Shopify vs BigCommerce, WooCommerce vs Shopify vs Bigcommerce vs Magento, or Magento vs Shopify vs Bigcommerce vs WooCommerce.
We have tried as much as we could to deliver a review featuring an unbiased look at the two platforms presented in this article. However, if you have specific needs for your website, you would do well to do some shopping around to see which platform will work best for you.
Be sure to take advantage of free trial (BigCommerce – 30 day free trial) and product demos (Magento free product demo) to really get a feel of both solutions.
Aside from BigCommerce vs Magento 2, what alternatives do I consider?
You can consider Shopify or WooCommerce for your large business. They have more affordable pricing structures compared to Magento 2 vs BigCommerce.
I own a small business. Is BigCommerce Magento a viable option for me?
We don't recommend these platforms for small businesses. They are built for very large enterprises.
That’s all for now:
If you've read our BigCommerce vs Magento comparison up to here, we are grateful. Remember always to keep abreast of the latest developments on website builders, eCommerce, and other BigCommerce Magento alternative comparison articles, such as the ones below;
Please share any comments below!
Not only the best tea/coffee maker on the team Sophie is our Chief Editor. Skilled across multiple marketing skill areas Sophie is our all rounder and a great asset to the team. Sophie is a website building trainer and tech writer who takes pride in helping small businesses and startups build their websites and launch their eCommerce platforms. Sophie is also the practical joker of the team and always wears a smile on her face. In her spare time she likes to spend her time with family. She loves going on holidays and spending time with friends.